Prospectus /Short courses

Interpersonal skills

    Interpersonal skills reffered to would include the following
Assertive Behaviour Basic Self-management Emotional Intelligence Interpersonal Communication
Listening and Feedback Life Leadership Life Skills Stress Management
Personal Finances Building Human Relations HIV/AIDS Awareness Anger Management
Resolving Conflict Use Communication techniques effectively Ethics Workplace relations

Business Skills

    Business Skills including the following
Business and Report Writing Business communication Presentation Skills Professional English
Effective communication in meetings Customer service Merchandising Marketing and selling of products and services
Creative selling Networking Negotiation skills Customer Needs and relationships
Strategic marketing Project planning Project Management Basic financial understanding
Problem solving Decision making and problem solving Professional conduct for secretaries and admin staff Plan and conduct effective meetings
Telephone skills Warehouse management Efficient time management Professional conduct and ethics in the workplace
Basic cleaning and maintenance Financial skills for non-financial managers

Computer Skills

    Computer Skills including the following
MS Windows Internet Explorer MS Outlook MS Word
MS Excel MS PowerPoint MS Access MS Projects
Computer Literacy

Human Capital

   Human Capital including the following
MS Windows Internet Explorer MS Outlook MS Word

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