OUTCOMES:
- Be able to define leadership and explain using practical examples
- The difference between a leader and a manager
- The different levels of management
- Delegation, Responsibility, Authority, Accountability
- What do managers do?
- The management process
- The leadership concept
- Leadership theories
- Leadership power
- Different leadership styles
- Leadership with integrity
- Leadership with passion
- Leadership through service
- Definitions of motivation
- The person and his/her needs
- The factors in the work environment that influence an employee’s motivation
- The factors in the job that influence an employee’s motivation
- The different phases of team growth
- The importance of communication and organizational design in team work
- Team communication and team roles
- The elements of high performance teams
- The value of diversification in the workplace
- The principles of team effectiveness
- Understand the concept of Corporate Ethics
- Be able to distinguish between personal values, organisational ethics and organisational values and understand practical conflicts between these concepts
- Understand the impact of organisational values and culture on the triple bottom line.
- Understand the Imperatives for Ethics in the South African Workplace
- Understand the South African Bill of Rights
- Understand the requirements of the King Report of Corporate Governance in terms of Ethics in the South African workplace
- Understand how the Principles of Batho Pele impacts on the South African workplace
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